Privacy policy

What this covers

Verlet Systems, Inc. operates getverlet.com, including www.getverlet.com. This policy covers visits to that public website, contact inquiries and review bookings.

It does not describe the processing of account information or customer evidence in the authenticated Verlet application. Application access is subject to the applicable agreement. Before submitting customer data, contact us for the data-handling details and terms for your deployment.

Information we receive

Website requests. Our hosting provider, Vercel, receives the technical information needed to serve a page. This may include your IP address, requested URL, request time, browser or device information and referring page. It may keep operational and security logs.

Correspondence. If you email us, we receive your email address, message, email metadata and any attachments you choose to send. Your name, employer or role may be included if you provide them. Please limit an initial inquiry to the vendor category, an approximate spend range and billing period. Do not attach contracts or invoices until we agree the scope and file handoff.

Bookings. Booking links open Google Calendar. We receive the appointment details and contact information you submit there, and use them to arrange the review. Do not include invoices, contracts or credentials in calendar notes. We arrange a secure file handoff separately.

Interactive graphics. The evidence view, page navigation and illustrative financial controls run in your browser. Their calculations and selections stay in the page. Booking clicks, contact clicks, category-link clicks and visibility of the review invitation may be counted as described below. We do not send appointment details, email drafts, financial inputs or document contents to analytics.

Use and service providers

We use correspondence to answer questions, discuss Verlet, provide requested follow-up and manage the resulting business relationship. Technical request information supports delivery, troubleshooting and protection of the website. Aggregate website measurements help us understand which pages and contact paths are useful.

Vercel provides website hosting and Web Analytics. Our email service provider processes messages for delivery and storage. These providers receive information needed to perform those services. See Vercel's privacy notice for its own practices.

Google provides the external appointment service. Its handling of information on the booking page is described in Google's privacy policy. The calendar is linked, not embedded in this website.

Information may also be disclosed where required by law or needed to respond to lawful requests or protect legal rights. Links to external websites lead to services with their own privacy practices.

Analytics and browser storage

The website includes Vercel Web Analytics to count page views and the limited interactions listed above. Its request data can include event time, page URL, referrer, browser, device and approximate location. Vercel uses a request-derived visitor hash that expires after 24 hours. This is not a promise to delete aggregate measurements after 24 hours. See Vercel's Web Analytics privacy documentation.

Our integration sends only known public page paths, with query strings and fragments removed. Event properties are limited to fixed page, category and placement labels. It skips collection when a referrer contains a query, fragment, unknown internal path or non-root external path. Booking clicks do not establish a completed appointment or held call. Contact clicks do not establish email delivery.

The public website does not use advertising pixels or session replay. Its scripts do not set cookies or write to localStorage or sessionStorage. Fonts are served with the website, without a third-party font service.

These statements apply to the public website. The authenticated application uses a separate sign-in process and has different data-handling requirements.

Retention

We retain correspondence for as long as needed to respond, maintain the relevant relationship and meet applicable legal obligations. The appropriate period depends on the purpose and content of the conversation. Hosting logs and aggregate analytics are subject to the provider's operational settings and retention practices. This policy does not set a fixed period for all records.

Your choices

Our analytics integration does not load when your browser sends Global Privacy Control or Do Not Track. It also respects those signals before sending an event. You can block the analytics script or disable JavaScript and still read the pages and use contact links.

Depending on applicable law, you may have rights to access, correct or delete your personal information, or object to or restrict certain processing. Contact hello@getverlet.com to make a request or ask about information we hold. We may need to verify your identity and understand the request before acting. Legal obligations may limit what we can remove.

You can also ask us to stop following up on an inquiry. Website controls can be used without sending us an email or creating an account.

Changes and contact

We may update this policy as the website or its practices change. The date above identifies the latest revision.